If you have any queries about your order then get in touch.
We only do Registered Mail shippings with a Tracking Number, in Italy and Worldwide. If you prefer a Fast Delivery please get in touch before ordering.
DELIVERY TIME: with Registered Mail is 2-5 days to Italy, 5-12 days to Europe (sometimes Eastern Europe could take till 15 days) and 7-21 days Worldwide.
SHIPPING COSTS: 6,90€ to Italy; 9,80€ to Europe; 13,55€ Worldwide.
We have also an optional Fast Shipping powered by DHL.
Prices are referred to shipping up to 10 items. If your order exceeds this number please contact us. Shippings are free for orders over 150€.
We do shippings by 5 working days after the payment is registered. We’ll send you a confirmation email as soon as your item will be purchased from our website.
We’ll also email you a tracking number.
All our jewellery is presented in a Plexi Shock gift box.
CAN YOU DELIVER TO MY WORK OR ANOTHER ADDRESS?
Yes, we can deliver to any address except for PO boxes.
HAS MY ORDER BEEN DISPATCHED?
We’ll send you an email on the day your order is dispatched, so you know it’s on its way.
MY ORDER HASN’T ARRIVED.
Please check the estimated time for your chosen delivery option in the instructions above. If your order has not arrived in time please contact us. You can also enter the link we’ll send to you to track your parcel.
I’VE NOT RECEIVED EVERYTHING I ORDERED.
Please contact us, and we’ll send any missing items by Next Day delivery.
Photo by Antonio Guzzardo
